Contact

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📞 Contact Us

We’re here to help you! Whether you have a question about your order, need help with a product, or just want to say hello — the Joomcy team is always ready to assist you.

📧 Email Support

For general inquiries or support, please email us at:

thegeneralvault@yahoo.com

We aim to reply within 24–48 hours.

📦 Order Inquiries

Have a question about your order status or tracking?

Please include your Order Number in the subject line when contacting us.

🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+2)

Saturday – Sunday: Closed

(You can still email us anytime — we’ll reply on the next business day.)